One Chestnut Street, Nashua, NH
Oct 26, 2011 by: Moser, James

Cairn Applications, LLC has moved to a suite across the hall from our old offices at one Chestnut Street.    This new space will make a better long term home for the New Hampshire Web Developer.

Come see us at One Chestnut Street, Nashua, NH!

Note to self regarding EnomCentral
Mar 19, 2011 by: Moser, James

One issue in moving a customer from is the migration of the domain.  A lot is associated with the domain, obviously the web site itself, but also the email accounts.  Once a valid domain transfer request is initiated, the loosing regristrar can do one of 2 things, flip the switch and let the transfer happen at a predictable time, or drag thier feet for up to 5 days and kick off the transfer at an unpredictable time.

So, for a new client, I initiated the transfer process, got all the appropriate information in order and sat dow to wait.  The process should take no more than 5-10 minutes.  An hour passes.  2 hours.  Overnight.  Yeah.

So this morning I called EnomCentral to see when the transfer would take place, and what I could do to expidite it.  I was told flatly that they would take up the full 5 days.  I was told I would have to watch and wait.  They were not at all concerned about the potential disruptions to my client's business.  They were not at all concerned about the disruptions to my business.  They don't have to play nice and they aren't going to.

That's a lot of anger for $12 a year.